IT has generally suceeded at automating (many) repeditive business tasks. Automation can speed up a process, but it also makes it harder to change the process once it is automated. This creates a paradox – the business demands responcivness and agility, yet the tools commonly used to deliver this, (automation … Continue reading
About the authorI am an IT professional with over 17 years of experience designing, deploying and managing complex technology solutions. I have a passion for learning new technology of all types, and proven track record of using this to deliver IT based business outcomes in large enterprise organisations.
All opinions expressed are my own and are frequently in conflict with my employer's.