Change control is one topic of IT management that I find most fascinating. Organisations that have never dreamed of trying to document how they do something like capacity management will try and implement a full ITIL compliant change control system. For some reason, change control is so hard to get … Continue reading
About the authorI am an IT professional with over 17 years of experience designing, deploying and managing complex technology solutions. I have a passion for learning new technology of all types, and proven track record of using this to deliver IT based business outcomes in large enterprise organisations.
All opinions expressed are my own and are frequently in conflict with my employer's.